Older tools like v4718 often fail on Windows 10/11 64-bit because they rely on deprecated USB communication libraries. Users may then search for a “better” UPD (USB driver), only to enter a loop of installing unsigned drivers that weaken system security.
) and works seamlessly with newer, tougher-to-reset G-series models.
Canon printers are renowned for their reliability and high-quality output. However, like all inkjet printers, they eventually face maintenance issues, most notably the dreaded "Waste Ink Absorber Full" error. When your printer hits this limit, it stops functioning to prevent ink from spilling inside the machine.
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v4718 is an older utility. If your printer is newer (G-series, TS-series), you need a newer tool. Always run these tools with antivirus disabled and with the printer in specific "Service Mode."
If you have changed logic boards or cartridges, go to the " Other " tab to change the printer's region.
The Canon Service Tool is low-level software, also referred to as a "resetter" or "adjustment program," used by service centers for technical diagnostics. While standard Maintenance Tools cover cleaning and alignment, the Service Tool is essential for resetting internal counters after hardware replacement. Older tools like v4718 often fail on Windows
If you ignore all warnings and still want to try, here is the safest possible approach:
The original tool might fail if it detects it is not being run on a specific "service" machine. The "better" versions often bypass this security check.
(e.g., PIXMA MG3240)?
: Resetting the "Ink Absorber Counter" (Error 5B00), printing EEPROM information, cleaning print heads, and performing test prints. Model Compatibility : Optimized for the Canon PIXMA G-Series (G1000, G2000, G3000) and certain models (MG3500, MG3600). System Requirements Windows (XP through 10) and requires a physical USB connection ; it will not work over Wi-Fi. Download Safety and Sources
. The "ink absorber" was full, and the machine had effectively locked itself to prevent an ink spill. With a client report due in two hours, Arthur didn't have time for a service center. He needed a "resetter." The Digital Search He scoured forums and found mention of the Canon Service Tool v4718