This is the #1 complaint. The printer is waiting for a before cutting.
For Mac users, the process requires a few extra steps in the system settings: Run the .pkg driver file for macOS. Add Printer:
Note: The website also offers an Android app (non-Play Store) for phone printing via USB OTG. 3. Step-by-Step Installation Guide A. Installing on Windows (10/11)
If the printer feeds but prints on the wrong area, or skips:
Enable automatic notifications within the Easy Print desktop management software if available.
are available directly through the manufacturer's regional support pages:
: Works with standard shipping systems like Flash Express, Kerry Express (EasyShip), and J&T Express. Paper Support : Handles labels with widths ranging from 20mm to 110mm. driveres9930u - easyprinterthailand easyprinterthailand
| Setting | Choose This | Why | | :--- | :--- | :--- | | | 80mm x 297mm (or 80 x cut ) | Standard receipt length | | Page Size | Roll Paper (if option exists) | Allows continuous feed | | Print Direction | 180° Rotation (if text is upside down) | Matches paper roll direction | | Media Type | Thermal Direct | Ensures correct heat/timing | | Paper Source | Roll Feed or Auto | Prevents "sheet" mode |
Unlocks specific hardware capabilities like duplex (double-sided) printing, custom paper sizes, and toner-save modes.
Allows users to prioritize, pause, or cancel stuck documents. Advanced Scanner Driver (TWAIN/WIA)
Re-download and install the driver from the official source, as files can sometimes become corrupted.