Insert the 2.4GHz USB dongle into the Switch Dock (or use a USB-to-USB-C OTG adapter if playing in handheld mode). Hold the on the controller to sync. For PlayStation 3:
If your Gamepad V13 came with a dedicated USB wireless receiver, follow these steps:
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Specify if you need a for a particular error.
From the Home Screen, select the icon (the Joy-Con shape) and click on Change Grip/Order .
What (Windows 11, Android, Switch, etc.) are you connecting to?
Even with correct installation procedures, users of third-party controllers often face hurdles. A common issue with the Gamepad V13 is input lag or sudden disconnection. This is often a software conflict rather than a hardware failure. If the controller is unresponsive after installation, the solution often lies in power management settings. Windows, by default, often puts Bluetooth radios to sleep to save power. By navigating to the Device Manager , locating the Bluetooth adapter under the "Network adapters" or "Bluetooth" section, and unchecking "Allow the computer to turn off this device to save power" in the Power Management tab, users can stabilize the connection. Additionally, if the controller connects but inputs are not recognized by games, ensuring the controller is toggled to "PC Mode" (usually via a physical switch on the back or a button combo) rather than "Android Mode" is the primary troubleshooting fix.
2 hours via USB-C (5V/1A) – LED turned solid green when full.