Swap the USB cable to a different port (prefer USB 2.0 ports over USB 3.0, as they offer better legacy device compatibility).
Only the wired HyperX Cloud II USB sound card (dongle).
HyperX_Cloud_II_Firmware_Updater_Rev_0010.exe is the official standalone update utility for the HyperX Cloud II wired headset's USB sound card hyperx-cloud-ii-firmware-updater-rev-0010 .exe file
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The updater is a .exe file. It cannot be run on a Mac, Chromebook, PlayStation, or Xbox. You must use a Windows 10 or Windows 11 computer to apply the patch. Swap the USB cable to a different port (prefer USB 2
: Plug the USB dongle directly into a PC port, not a hub.
Temporarily close third-party audio software, equalizer programs, or game launchers that might lock the USB audio channel. This link or copies made by others cannot be deleted
: The interface will display your current firmware version and the "New Version" (0010).
The HyperX firmware updater utility window will open. It will display: