Double-click and install first to upgrade the system's servicing stack. Once completed, install the KB4474419 update package.
The VMware community has extensively documented this issue, providing supplemental guidance:
This is where the keyword "free" in your search comes into play. kbvmware s article 78708 free
: If updates cannot be applied, users must use an older, compatible version of VMware Tools (typically version 11.0.x or earlier) that still utilizes SHA-1 signing. Verification
Ensures modern, secure drivers can be installed on legacy virtual machines. Double-click and install first to upgrade the system's
VMware Knowledge Base article 78708 details that installing VMware Tools version 11.0.0 or later on Windows 7 SP1 or Windows Server 2008 R2 SP1 requires manual installation of Microsoft security updates KB4474419 and KB4490628 to support SHA-2 code signing. Without these updates, installation fails because these legacy operating systems lack default support for the newer signature standard. For the full details, visit Broadcom Support Portal . VMware tools fail to install on Windows 7 Guest | Fusion
Because your guest VM likely lacks network or vmxnet3 drivers before VMware Tools is installed, you will need an offline transfer strategy. Step 1: Download the Patches on Your Host Machine : If updates cannot be applied, users must
However, I can help you in a few legitimate ways:
VMware Tools version 11.1.x and newer require the Windows 7 or Server 2008 R2 guest operating systems to support SHA-2. Without the proper patches, the VMware Tools installer might appear to work but will fail during the final driver installation phase.
Follow these steps in order to resolve the issue:
The primary solution, as documented in KB 78708, is to that add SHA-2 code signing support to legacy Windows systems.