Copy the listDeviceInfo.exe file to the target Windows machine where the external device is plugged in. Ensure all devices you wish to identify are connected.
If the tool fails to provide certain values (like a missing Serial ID), check the official Trend Micro Success Portal for guidance on how to handle missing data for approved lists.
Trend Micro provides official download links for this tool in various support articles. The following table summarizes some official download sources: trend micro listdeviceinfo.exe download
Plug the USB or mobile device you wish to identify into a Windows machine . Note that this tool does not support macOS. Run the Executable: Double-click listDeviceInfo.exe .
Are you an administrator trying to whitelist a specific device, or are you looking for general Trend Micro antivirus software? Copy the listDeviceInfo
For Apex One SaaS users in Japan, a direct download is available from Trend Micro's official file repository:
: Trend Micro installer packages use this data to ensure the target machine meets the minimum system requirements before deploying an agent. Trend Micro provides official download links for this
The genuine file is typically located within subfolders of C:\Program Files\Trend Micro\ or C:\Program Files (x86)\Trend Micro\ . If it is found in C:\Windows\System32 or temporary user folders ( AppData\Local\Temp ), it may be malicious.